The Digital Docs have fascinating customers. Today I’m taking a short detour from my regular “Doc in a Box” column to talk about the incredible community we have. I get to meet an amazing number of interesting people from all walks of life and countries of origin, with an incredible range of occupations and experiences. It’s a reminder of how much we all contribute to one another.
Here are just a few of the many people I’ve had the pleasure of speaking with over the years:
- A State Supreme Court judge
- Head of the prosecutor’s office in Boston
- Local and network TV consulting doctor
- Bureau chief at the CIA
- The 12th person hired to work on John Kerry’s campaign
- Well-known radio, TV and podcast host
- Lawyer for the EPA
- Entertainment reporter for an LA-based newspaper
- Best-selling authors
- Marine Corps lieutenant colonel who served in Vietnam
- Silver Star and Purple Heart pilot from the 1st Cavalry Division in Vietnam
- Marketing VP from the early days of Lotus
- The first doctor to diagnose my heart condition in 1968, who later became a customer of The Docs
- Selectmen (and selectwomen)
- Founders of successful nonprofits
- Executive directors of nonprofits
- A customer whose mother took movie footage of Adolf Hitler
- Lawyers, dentists, doctors, accountants, photographers, architects, musicians, dance teachers, plumbers, electricians, builders, piano tuners, active-duty service members, storytellers, psychiatrists, psychologists, real estate agents and stay-at-home moms and dads
- And customers from Sweden, Italy, Poland, England, Russia, Ukraine, Afghanistan, Belize, Aruba, Colombia, Switzerland, Denmark, Finland, Germany (including one who lived through the bombing of Berlin as a little girl), Greece and others that I can even remember.
The best part is the five- or 10-minute conversations (sometimes longer!) when people drop off or pick up their computers. I love hearing their stories, the places they’ve been, and the people they’ve met. Whether it’s a well-known “celebrity,” a mom who bakes brownies for her daughter’s class, town officials, FedEx and UPS drivers or heavy construction workers, everyone is unique and has a story worth hearing.
And I love hearing them.
Until next time, stay safe out there, and let’s celebrate the diverse community of amazing people we interact with every day.
Stephen Bach is the owner and chief of surgery at The Digital Docs.

