27
Dec
To the editor: I've decided that in 2023, I'm going to take your recommendations (Re: Patience Bingo) to heart, especially the one about deleting the first email response? Admittedly, it's been soul-satisfying to fire off a clever, witty, slightly insulting reply to an especially irritating email, an electronic letter full of egregious spelling errors, or an implausible response from a vendor to whom I had sent a patient and sensible message requesting a further explanation of "lifetime warranty." The keystrokes are heavy and the prose…
