Marblehead police log, Feb. 1-9, 2023: Ticketmaster account hacked, but another’s credit card used for purchase

Excerpts from the Marblehead police log of Wednesday, Feb. 1 through Thursday, Feb. 9, 2023. Consistent with state law, Marblehead Police have adopted a policy of not providing to media outlets reports related to incidents related to domestic violence, juveniles and matters that remain under investigation.

Wednesday, Feb. 1

7:43 a.m. An officer investigated the report of a past hit-and-run on State Street. Upon his arrival, an officer spoke with a man who told him that sometime overnight a vehicle had struck his car, run over some mulch and struck a large electrical box. The officer observed minor cosmetic damage to the rear driver side of the man’s vehicle, a large electrical box pushed slightly off its base, and a mulch bed with tire tracks on it. The man believed that a car parked in the same driveway was responsible for the damage, due to its front-end damage and paint transfer. Upon investigating the area, the officer did observe a vehicle with minor front-end and

minor passenger-side damage, which belonged to a person visiting a local resident. The officer made contact with the vehicle’s owner, who informed that she had not been involved in any accident the night before. The officer asked about the damage to her vehicle, and she told the officer that she is a bad driver and those are from past accidents, from which she could provide accident reports. The woman told the officer that she parked the car last night behind her friend’s vehicle in the parking lot at 25 State St. and had not traveled any further in the parking lot. A search of the area did not produce any cameras that could confirm this for police. The woman said that there were other people in the apartment who could confirm her story. The officer decided to keep the investigation open. Another resident reported that a plow may have caused the box to be pushed forward last week, as had happened in years past in the same location. A visual inspection of the large box did not show any signs of damage, and no issues were reported with the electricity in the area.

9:08 a.m. An officer investigated a report of shoplifting on Washington Street and filed a report.

10:02 a.m. An officer assisted a person on Atlantic Avenue and filed a report.

1:49 p.m. A walk-in to the police station reported the theft of a service. An officer investigated and filed a report.

2:21 p.m. In the lobby of the police station, an officer with a resident regarding a

case of uttering a false check/larceny. According to the man, he had received a phone call from his bank the day before regarding suspicious activity they had noticed: a check written on his account in the amount of $5,000. Having not written this check or any check on the account for a long time, the man pulled up his account online banking and found that someone had created six checks allegedly authorized by him and four debit withdrawals that he did not recognize totaling more than $84,500. The man said he was not out any money, having made his bank aware of the situation. He just needed a police report on file.

5:16 p.m. For about two hours, an officer conducted traffic enforcement in the area of Atlantic and Seaview avenues, issuing three citations for speed. The average speed of travel was between 30 and 40 mph in the area, which has a limit of 30 mph.

5:21 p.m. A walk-in to the police station reported a Craigslist scam. An officer investigated and filed a report.

9:08 p.m. A caller reported that the pedestrian light was not working on West Shore Drive at Cornell Road.

Thursday, Feb. 2

8:07 a.m. A caller reported an incident of road rage on Clifton Avenue and Brook Road.

11:24 a.m. A caller reported a past hit-and-run on Calthorpe Road.

12:23 p.m. An officer assisted at the scene of a two-vehicle crash on Ralph Road.

12:59 p.m. Officers investigated a report of suspicious activity on Doaks Lane.

5:07 p.m. An officer investigated a general complaint on Creesy Street and filed a report.

7:03 p.m. Officers assisted a person on Humphrey Street and filed a report.

Friday, Feb. 3

5:16 a.m. A person needing help was reported on Lafayette Street, but officers could not locate the person.

8:21 a.m. An officer responded to the scene of a two-vehicle crash on Pleasant Street.

10:03 a.m. A walk-in to the police station reported harassment. An officer investigated and filed a report.

11:34 a.m. A caller reported a van idling on Lucia Road. 

12:17 p.m. An officer investigated a report of a past crash of two vehicles on Elm Street and filed a report.

3:49 p.m. An officer assisted a resident on Devereux Terrace. 

5:21 p.m. An officer assisted a resident on Atlantic Avenue.

7:13 p.m. Peace was restored after a general complaint on Pleasant Street.

7:17 p.m. A caller on Beacon Street reported their power was only half on.

Saturday, Feb. 4

6:31 a.m. An officer investigated a caller’s report of an odd noise on Weston Road.

8:10 a.m. A caller on Leslie Cove reported frozen pipes.

8:46 a.m. A caller on Atlantic Avenue reported frozen pipes.

9:52 a.m. A caller on Brook Road reported heat issues.

9:55 a.m. A caller reported a door had been left open on Baldwin Road.

10:14 a.m. A caller on Pond Street reported no gas pressure.

5:42 p.m. Officers assisted the Fire Department with investigating the report of smoke in a building on Front Street.

7:57 p.m. An officer assisted at the scene of a water break on Pleasant Street.

10:39 p.m. A caller on Puritan Road reported that a water meter was leaking.

Sunday, Feb. 5

7:03 a.m. A caller reported a water issue on Fort Sewall Terrace.

8:39 a.m. A caller reported a burst water main on Atlantic Avenue.

11:18 a.m. An officer assisted a walk-in to the police station and filed a report.

11:33 a.m. An officer spoke by phone to a local real estate agent who reported that he was in the process of selling his daughter’s home in town and found that it had been fraudulently listed as being for rent on multiple online platforms. He had flagged the listings as fraudulent, and when he went back to get further information about the listings, he discovered that they had been taken down, and the problem seemed to have been resolved. The Realtor said he would call the police again if there were any further issues.

2:43 p.m. An officer assisted a walk-in to the police station and filed a report.

2:50 p.m. An officer spoke by phone with a woman whose Gmail and Ticketmaster accounts had both been recently hacked. She stated that on Saturday she had received an email from Ticketmaster informing her two tickets for this upcoming Wednesday’s Celtics game were purchased using her account. The woman stated that she did not buy any tickets and that this appeared to be fraud. She went on to say that she did not have a card attached to her account, and that the person used a VISA card with a billing address in Peabody. The woman stated that there were no names attached to the credit card information and that the only information she had was the last four numbers of the card and the billing address. She stated the purchase was for two tickets with a total value of $1,970.95. The woman said had checked her bank account and credit card statements and did not appear to be out any money. She stated that it appeared the person had just used her account information to make the purchase, and that the credit card that had been used did not belong to her. She said that she was able to regain access to the account and had successfully changed the password. The officer planned to share the information with the detective unit.

Monday, Feb. 6

4:27 a.m. A caller reported large flames on the rail trail off Village Street. They were extinguished.

8:21 a.m. An officer assisted the driver of a tractor-trailer on Elm and Green streets.

10:36 a.m. An officer assisted a person on State Street and filed a report.

10:58 a.m. A license suspension was served on Roosevelt Avenue.

12:18 p.m. A walk-in to the police station turned in ammunition for destruction.

12:23 p.m. A caller reported speeding vehicles on Ruby Avenue.

1:14 p.m. A caller on Smith Street reported that she believed that someone had attempted to break into her house, as two screens from her front porch had been removed, one of which seemed to have been damaged with a cutting instrument. Officer went to the residence and observed the L-shaped tear in the center of the screen. Woman said she believed the incident had occurred on Feb. 2, as she had become aware of the damage the following day. The resident said they had not had any work done on the house recently nor did she have any relatives who would have tried to gain entry into the home.

1:45 p.m. A caller reported that there was a cement cable cover loose on Washington Street.

7:11 p.m. A walk-in to the police station reported issues with a neighbor. The officer filed a report.

9:23 p.m. A caller reported an intoxicated man on State and Washington streets. The man was transported to the hospital.

Tuesday, Feb. 7

8:05 a.m. A door that was ajar was checked and secured on Green Street.

Wednesday, Feb. 8

7:58 a.m. Officers assisted at the scene of a single-vehicle crash on Pleasant and Smith streets. 

2:18 p.m. Officer spoke by phone with a man whose credit card had been used in Tennessee to make multiple small transactions totaling approximately $300. Man was advised to contact the bank and have all of his accounts changed, to notify the credit agencies and to alert police of any further fraudulent charges.

Thursday, Feb. 9

3:23 a.m. An officer investigated a general complaint on Creesy Street and filed a report.

8:55 a.m. A caller on Tucker Street reported a cyberbullying incident.

10:10 a.m. An officer investigated the report of a past vehicle crash on Pleasant Street.

10:37 a.m. An officer spoke by phone to a woman who had received an email allegedly from PayPal, saying that her account had been compromised. The woman had correctly deduced that the email was fraudulent and had provided the information to PayPal.

1:02 p.m. An officer spoke by phone to a resident who had just received a call from a person pretending to be his imprisoned grandson in an attempt to get money from him. The man had not given the caller any information. The man said he was going to call the number back, but he was advised not to.

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